Game studio Ys Net, its publishing partner Deep Silver, and distributor Epic Games have come to a solution to appease angry fans over the PC exclusivity of upcoming, Kickstarter-backed game Shenmue III.
In an upcoming survey, the trio plan to offer refunds to any backers upset the game won’t be available on Valve’s Steam storefront at launch, after Epic secured exclusivity of the PC version of the game for its own marketplace. You’ll also be able to transfer your PC version to a PS4 one if you so choose instead, while those who want Steam keys one year after release, once the exclusivity window closes, can request them in the survey.
Epic CEO Tim Sweeney also says his company will be covering the costs of these refunds, so as not to deprive Ys Net of development funds it raised via Kickstarter to help complete the game. Sweeney also says that this situation shouldn’t occur again in the future, as Epic plans to communicate refund and Steam key policies upfront to avoid these late-stage predicaments.