BlogSpotTipsBlogSpotTips
  • Home
  • Education
  • Finance
  • Latest Internet News
    • Social Media
    • Software
  • Game
  • Contact Us !
Facebook Twitter Instagram
BlogSpotTipsBlogSpotTips
  • Home
  • Education
  • Finance
  • Latest Internet News
    • Social Media
    • Software
  • Game
  • Contact Us !
Facebook Twitter Instagram
BlogSpotTipsBlogSpotTips
Home»Software»Talkdesk Call Center Software “Growing Like Crazy”
Software

Talkdesk Call Center Software “Growing Like Crazy”

RichardBy RichardDecember 11, 2015No Comments2 Mins Read
Facebook Twitter Pinterest LinkedIn Tumblr Email
Share
Facebook Twitter LinkedIn Pinterest Email

Talkdesk co-founder Cristina Fonseca spoke at Disrupt London on Tuesday. In an interview with TechCrunch’s Matt Lynley, Fonseca explained how the San Francisco-based company that started in Portugal has helped businesses improve their customer service experience.

Founded in 2011, in an effort to win a Macbook Air contest, Talkdesk has quickly scaled its call center business. Its software is used by companies like Dropbox, and enables companies to get a quick overview of a customer’s profile and previous interactions as soon as they accept an incoming call.

With Talkdesk, “you can see everything about a customer when that customer is calling,” said Fonseca.

Talkdesk has positioned itself as a low-cost and efficient solution for businesses who still rely heavily on phone for customer service. The platform seamlessly integrates with other business software including Salesforce, Zendesk and Shopify.

Fonseca said at Disrupt that the company is “growing like crazy” and looks to expand beyond calling, and will incorporate services such as chat, email, and video. Talkdesk aims to be a “modern solution that takes care of a problem for today’s companies.”

Headquartered in San Francisco, Fonseca said that the company’s Portugal location has been advantageous, because the local schools graduate top engineering talent. But she said that Talkdesk has focused its sales and marketing efforts in the United States, because there are more potential clients there.

Talkdesk has raised over $24 million from Salesforce Ventures, 500 Startups, DFJ and others.
[“source-techcrunch”]

Talkdesk Call Center Software “Growing Like Crazy”
Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
Richard

Related Posts

Realme Pad Mini launched in India with 8.7-inch display, price starts at Rs 10,999

May 27, 2022

Telenor Quits Myanmar With $105-Million Sale to Lebanon’s M1 Group

May 25, 2022

15 Blogs for Every Software Developer

February 8, 2022
Recent Post
  • Why asking, “How are you feeling today?” is so important for managers leading through change
  • SEPTEMBER 4TH GOOGLE UPDATE REPORTS ABOUT A MAJOR UPDATE
  • Writing an Article vs. Writing a Blog Post: What’s the Difference?
  • Microsoft 365 Business Premium is the Best Plan for Most Businesses
  • Stocks making the biggest moves midday: Shopify, Etsy, Twitter and more
  • Stocks making the biggest moves premarket: Dick’s Sporting, Express, Wendy’s and more
  • Stellantis CEO warns of electric vehicle battery shortage, followed by lack of raw materials
  • Realme Pad Mini launched in India with 8.7-inch display, price starts at Rs 10,999
Search
  • Home
  • Privacy Policy
  • Contact Us !
© 2023 BlogSpotTips. Designed by BlogSpotTips.

Type above and press Enter to search. Press Esc to cancel.